Privacy Policy

Last updated: 01 June 2026

This Privacy Policy explains how ATLAS BUILDINGS WORKS LIMITED ("Company", "we", "us", or "our") collects, uses, stores, and protects your personal information when you use Lingoviax ("Lingoviax", "the Service"), available at https://www.lingoviax.com/.

By accessing or using the Service, you acknowledge that your personal information will be processed as described in this Privacy Policy.

1. Who We Are

Lingoviax is operated by:

Email: contact@lingoviax.com

Website: https://www.lingoviax.com/

For the purposes of applicable data protection laws, we are the data controller for the personal information processed through the Service.

2. Information We Collect

Depending on how you use Lingoviax, we may collect the following categories of information.

Information You Provide

This may include:

• name;
• email address;
• account login details;
• password (stored securely in encrypted or hashed form where applicable);
• billing information;
• support enquiries;
• communications with us.

Translation Content

When you use Lingoviax, you may submit:

• text;
• documents;
• prompts;
• translations;
• instructions;
• other content you choose to upload.

This information is processed solely for the purpose of providing translation services and operating the Service.

Payment Information

Payments are processed by third-party payment providers.

We do not store your complete payment card details.

Depending on the payment provider, we may receive information such as:

• payment confirmation;
• transaction identifiers;
• payment status;
• billing country.

Technical Information

We automatically collect certain technical information, including:

• IP address;
• browser type;
• operating system;
• device information;
• language preferences;
• referring pages;
• pages visited;
• timestamps;
• usage statistics;
• diagnostic information.

Cookies and Similar Technologies

We use cookies and similar technologies to:

• keep you signed in;
• remember preferences;
• improve website functionality;
• measure website performance;
• prevent fraud;
• maintain security.

Further information can be found in our Cookie Policy.

3. How We Use Your Information

We use personal information to:

• provide translation services;
• process translations using AI technologies;
• manage your account;
• authenticate users;
• provide customer support;
• process credit purchases;
• detect fraud and abuse;
• maintain security;
• improve the Service;
• analyse usage;
• comply with legal obligations;
• enforce our Terms of Use.

4. Legal Bases for Processing (UK GDPR / GDPR)

Where applicable, we process personal information under one or more of the following legal bases:

• performance of a contract;
• compliance with legal obligations;
• legitimate interests;
• your consent (where required).

Our legitimate interests include maintaining platform security, preventing fraud, improving our services, and ensuring reliable operation of the Service.

5. AI Processing

Lingoviax uses artificial intelligence technologies to generate translations.

Your submitted content may be processed by third-party AI providers solely for the purpose of generating translations and operating the Service.

These providers process information under contractual arrangements designed to protect your data.

We do not sell your translation content to third parties.

6. Third-Party Service Providers

We may share information with trusted third parties that help us operate Lingoviax, including providers of:

• cloud hosting;
• artificial intelligence models;
• payment processing;
• analytics;
• authentication;
• email delivery;
• customer support;
• security and fraud prevention.

These providers only receive information necessary to perform their services.

7. International Transfers

Some of our service providers may process information outside your country of residence.

Where personal information is transferred internationally, we implement appropriate safeguards as required by applicable data protection laws, including approved contractual mechanisms where necessary.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide the Service;
• maintain your account;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements;
• maintain security.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Security

We implement reasonable technical and organisational measures designed to protect personal information, including safeguards against:

• unauthorised access;
• accidental disclosure;
• alteration;
• misuse;
• destruction.

However, no online service can guarantee absolute security.

10. Your Rights

Depending on your location, you may have rights including:

• access to your personal information;
• correction of inaccurate information;
• deletion of personal information;
• restriction of processing;
• objection to certain processing;
• data portability;
• withdrawal of consent where processing relies on consent;
• lodging a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

11. Account Deletion

You may request deletion of your account by contacting us.

Where legally permitted, we will delete or anonymise your personal information after verifying your request.

Certain information may be retained where required by law or for legitimate business purposes, including fraud prevention, accounting, taxation, dispute resolution, or enforcement of legal rights.

12. Children's Privacy

Lingoviax is intended for users aged 18 years or older (or the age of majority in their jurisdiction).

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.

13. Marketing Communications

If you choose to receive marketing communications, we may send updates regarding:

• new features;
• product announcements;
• promotions;
• service improvements.

You may unsubscribe at any time using the unsubscribe link contained within our emails or by contacting us directly.

We will not send marketing communications where prohibited by applicable law.

14. Cookies

Lingoviax uses cookies to:

• operate essential website functionality;
• remember user preferences;
• authenticate sessions;
• improve performance;
• analyse website usage;
• enhance security.

Where required by law, we will request your consent before placing non-essential cookies on your device.

15. Third-Party Websites

The Service may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will publish the revised version on our website and update the "Last updated" date.

Your continued use of the Service after changes become effective constitutes acknowledgement of the updated Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or our processing of personal information, please contact:

Email: contact@lingoviax.com

Website: https://www.lingoviax.com/

If you are located in the United Kingdom or European Economic Area, you also have the right to lodge a complaint with your local data protection authority if you believe your personal information has been processed unlawfully.